The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

Getting Care

Appointments & Referrals

Active duty service members need a referral to visit urgent care facilities. Active duty dependents may visit urgent care facilities without a referral. Please call the urgent care facility ahead of time to verify the office is in the TRICARE network. Find out more about how to obtain the necessary referral and authorization.

To make an appointment, please call the Hampton Roads Appointment Center at 866-645-4584. 

Hours: Monday - Friday, 6 a.m. to 7 p.m.  

Saturday, Sunday, and Holidays, 7 a.m. to 3:30 p.m. 

Christmas Day: Closed 

The Langley 633rd Medical Group Emergency Department is open 24 hours a day. 

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.  

Contact Us

Phone

Appointment line: 866-645-4584 
24-Hour Main Line: 757-225-7630 

Hours

Monday - Friday 
6 a.m. to 7 p.m.  

Saturday, Sunday, and Holidays 
7 a.m. to 3:30 p.m. 

Closed on Christmas 

Location 

77 Nealy Ave.
Joint Base Langley-Eustis, VA 23665 

Don't forget to keep your family's information up to date in DEERS!