Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Other

Other services at the 633rd Medical Group - Joint Base Langley-Eustis consist of Behavioral Health Care Facilitator, Behavioral Health Optimization Program, Beneficiary Counseling and Assistance Coordinator, Exceptional Family Member Program, Internal Behavioral Health Consultant, Multi-Services Flight, Operating Room, Orthopedic/Podiatry, Otolaryngology, Outpatient Records/Release of Information, Perioperative Services, Public Health, and the Referral Management Center. For more information, please visit the individual health services.

Public Health


Public Health services include occupational health, community health, and deployment health. Occupational health programs include hearing conservation or audiograms, fetal protection, medical employee health, and occupational illness investigations. Community health programs include communicable disease education, epidemiology, entomology, food and public facility sanitation, travel medicine, disease surveillance and investigations. Deployment health programs include pre- and post-deployment processing, deployment related health assessments, and medical intelligence analysis.
Don't forget to keep your family's information up to date in DEERS!