Radiology

We provide a comprehensive range of diagnostic imaging services for all eligible beneficiaries. These services include routine X-rays, computerized tomography, fluoroscopy, digital 3-D mammgrams, ultrasounds, and magnetic resonance imaging (MRI; currently available to active duty personnel only). 

Routine X-rays are available on a walk-in basis, while all other imaging services require patient preparation and must be scheduled in advance.  

Advanced imaging requests entered by providers in MHS Genesis are transmitted to a radiology folder and require a digital approval from our radiologist. Once approved, these orders are automatically transferred to our scheduling pool, ensuring that scheduling staff have immediate visibility.  

Services Provided 

We offer the following services:  

• X-ray – Walk-in services only 
• Computed tomography 
• Fluoroscopy 
• Mammograms 
• Magnetic Resonance Imaging – active duty only  
• Ultrasound 

How to Make an Appointment 

CT Exams

• Please allow 48 hours after clinical visit before calling to schedule appointment. 
• Scheduling Appointment Line: 757-764-0588 

Fluoroscopy/Arthrograms/Steroid injections 

• Please allow 48 hours after clinical visit before calling to schedule appointment.
• Scheduling Appointment Line: 757-764-9943 

Mammograms

• Please allow 24 hours after clinical visit before calling to schedule appointment. 
• Scheduling Appointment Line: 757-690-5003 
• Visit the Mammography page for more information.

MRI  

Active Duty 

• Please allow 48 hours after clinical visit before calling to schedule appointment.            
• Scheduling Appointment Line: 757-225-3951 

Retiree/Dependents

• Please allow 5-7 business days for referral processing.
• If you don't receive a phone call within that timeframe, please call Humana Military at 800-444-5445 to follow-up and schedule appointment. 

Ultrasound 

• Please allow 48 hours after clinical visit before calling to schedule appointment.
• Routine Scheduling: 757-690-5003
• Procedure Scheduling: 757-225-4287 or 757-225-6225 

Important Information 

To request copies of radiology exams, please visit the Radiology front desk and bring your identification card. If you are picking up copies for a household member over the age of 18, you will need to provide a signed written authorization and the member’s identification card. 

Referrals for Radiology Services We Don’t Provide  

Referral processing may take up to 5-7 business days after your PCM or specialist visit. If the referral has been deferred to network, you will receive a letter within 5 to 10 business days by mail.   

If you have not received a call from the approved outside imaging location, or received a copy of the referral via mail, please call Humana at 800-444-5445 to verify the location and contact information of your approved imaging location. 

If an appointment is not made by you within180 days, the referral will be closed.  

Please have referral clinics fax any reports to your Primary Care Physician or team. If possible, hand carry your imaging and report to future appointment with PCM. You may also bring a copy (CD or DVD) of your imaging to the Radiology front desk to be uploaded into the military PACS (imaging) system.   

TOPA FAX#: 757-764-4886