Pharmacy 

The 633rd Medical Group Pharmacy is pleased to provide pharmacy services at no cost to all TRICARE beneficiaries. You can fill prescriptions from our two locations: the Main Pharmacy, located inside the 633rd MDG, or the Satellite Pharmacy, located at 57 Cedar Ave. (between the Shoppette and Commissary).  

Getting Your Prescriptions at the 633rd MDG Pharmacy  

New and renewed prescriptions: 

If the prescription originates from an on-base provider (633rd MDG, McDonald Army Health Center, or Naval Medical Center Portsmouth), you can activate the prescription by the following methods: 

• Visit the Main Pharmacy lobby and pull a ticket at the kiosk 

• Utilize Q-Anywhere (see information below) 

If the prescription originates from an off-base provider (i.e. civilian provider), you can activate the prescription by the following methods: 

• Visit the Satellite Pharmacy lobby 

• Utilize Q-Anywhere (see information below) 

Refill prescriptions: 

There are two ways to activate your prescription refills: 

• Visit the MHS GENESIS Patient Portal “Rx Refills” tab 

• Call the Langley Prescription Refill Line at 757-854-9964.

There are two locations available to pick up your prescription refills: 

• Satellite Pharmacy 

  • During regular duty hours  
  • The Satellite Pharmacy Drive-Thru is available for pickup only 

• ScriptCenter 

  • Available 24/7! 
  • The ScriptCenter is located within the main 633rd MDG building, near the Emergency Department lobby 
  • *Note: Refrigerated and controlled medications cannot be picked up from the ScriptCenter 

Wait times: 

• Urgent/emergent medications (antibiotics, pain medications): up to two duty hours; must be activated in person 

• Chronic/maintenance medications: up to two duty days 

• Refills: up to four duty days 

Q-Anywhere 

The 633rd Medical Group offers remote pharmacy check-in using Q-Anywhere to help reduce your wait time at the pharmacy for new or renewal prescriptions. With Remote Pharmacy Check-In, you can activate your new prescriptions with a simple text message from your phone. 

To use Remote Pharmacy Check-In with Q-Anywhere 

Using your cellphone, text “Get in line” to 844-866-2689. When prompted, enter the patient’s DOD ID number and select the appropriate pharmacy to check in remotely and activate all your new prescriptions.  
 

The Main Pharmacy will process all your NEW/RENEWAL prescriptions (NO REFILLS) from providers at the 633rd MDG, McDonald Army Health Center, or Naval Medical Center Portsmouth. 

The Satellite Pharmacy will process all your NEW/RENEWAL prescriptions (NO REFILLS) from off-base providers.  

Q-Anywhere will send you a text when your prescriptions are ready for pickup. If you do not receive a notification within two hours of sending an activation text, contact the pharmacy. 

Other Pharmacy Services 

As a TRICARE beneficiary, you have other pharmacy options: 

• You can use TRICARE Pharmacy Home Delivery to have prescriptions sent to your home 

• If you need a prescription filled after hours or when traveling, use a TRICARE network pharmacy 

TRICARE Formulary 

The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to: 

• See how much it costs and where you can get it filled 

• See if your prescription needs prior authorization 

• Look up the medical necessity criteria if applicable 

• Get the prior authorization and medical necessity forms for your prescription. 

To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.