Health Services

Pharmacy 

The 633rd Medical Group Pharmacy is pleased to provide pharmacy services at no cost to all TRICARE beneficiaries. You can fill prescriptions at our two locations: the Main Pharmacy, located inside the 633rd MDG, or the Satellite Pharmacy, located at 57 Cedar Ave., between the Shoppette and Commissary.  

Getting Your Prescriptions at the 633rd MDG Pharmacy  

New and renewed prescriptions: 

  • If the prescription came from an on-base provider (633rd MDG, McDonald Army Health Center, or Naval Medical Center Portsmouth), you can activate the prescription using these methods: 

    • Visiting the Main Pharmacy lobby and pull a ticket at the kiosk 
    • Using Q-Anywhere (see information below) 
  • If the prescription came from an off-base provider (i.e., civilian provider), you can activate the prescription using these methods: 

    • Visiting the Satellite Pharmacy lobby 
    • Using Q-Anywhere (see information below) 

Refill prescriptions: 

  • There are two ways to activate your prescription refills: 

  • There are two locations available to pick up your prescription refills: 

    • Satellite Pharmacy 
      • During regular duty hours  
      • The Satellite Pharmacy drive-thru is available for pick up only 
    • ScriptCenter 
      • Available 24/7! 
      • The ScriptCenter is located in the main 633rd MDG building, near the Emergency Department lobby 
      • *Note: Refrigerated and controlled medications may not be picked up from the ScriptCenter 

Wait times: 

  • Urgent/emergent medications (antibiotics, pain medications): up to two duty hours 
    • Must be activated in person  
  • Chronic/maintenance medications: up to two duty days 
  • Refills: up to four duty days 

Q-Anywhere 

The 633rd Medical Group offers remote pharmacy check-in using Q-Anywhere to help reduce your wait time at the pharmacy for new or renewal prescriptions. With remote pharmacy check-in, you can activate new prescriptions with a simple text message from your phone. 

To use Remote Pharmacy Check In with Q-Anywhere 

Using your cellphone, text “Get in line” to 844-866-2689. When prompted, enter the patient’s DOD ID number and select the appropriate pharmacy to check in remotely and activate all your new prescriptions.  
The Main Pharmacy will process all your NEW/RENEWAL prescriptions (NO REFILLS) from providers at the 633rd MDG, McDonald Army Health Center, or Naval Medical Center Portsmouth. 

The Satellite Pharmacy will process all your NEW/RENEWAL prescriptions (NO REFILLS) from off-base providers.  

Q-Anywhere will text you when your prescriptions are ready for pickup. If you do not receive a notification within two hours of sending an activation text, contact the pharmacy. 

Other Pharmacy Services 

As a TRICARE beneficiary, you have other pharmacy options: 

TRICARE Formulary 

The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to: 

  • See how much it costs and where you can get it filled 
  • See if your prescription needs prior authorization 
  • Look up the medical necessity criteria if applicable 
  • Get the prior authorization and medical necessity forms for your prescription 

To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age. 
 

Contact Us

Phone 

Main 
757-225-7630, Options 3, 3 

Satellite 
757-225-7630, Options 3, 2 

Refills 
757-764-6419 
757-953-2500, Option 3 

Hours 

Monday - Friday 
8 a.m. to 5 p.m. 
Closed on federal holidays and until 1 p.m. on training days 
Prescription activation is in person or via Q-Anywhere; stops daily at 4 p.m.  

Main 
Closes at 1 p.m. on family days 

Satellite 
Closed on family days 

Location 

Main 
633rd Medical Group, First Floor 

Satellite 
57 Cedar Ave., 
Joint Base Langley-Eustis, VA 23665 

Don't forget to keep your family's information up-to-date in DEERS.