Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Otolaryngology

All active duty personnel, dependents, and retirees. Your Primary care manager must refer you to the Ear-Nose-Throat, or ENT, clinic in order to schedule an appointment. All initial appointments are schedule by the Referral Management Center, or RMC. Follow up appointments are typically scheduled by the clinic staff, though they may also be scheduled through the RMC.

Full range of services available with a referral to include treatment of: 

  • Ears
    • Recurrent or chronic ear infections
    • Hearing loss
    • Protruding or prominent or cosmetically challenging ears.
    • Vertigo or dizziness
  • Sinus
    • Recurrent or chronic sinus infections
    • Intranasal masses or foreign bodies
  • Nose
    • Nasal airflow blockage
    • Nasal fractures or trauma with resulting nasal deformities
    • Nosebleeds
  • Throat
    • Vocal cord masses and disorders
    • Hoarseness
  • Sleep
    • Obstructive sleep apnea surgeries
    • Snoring
  • Other
    • Thyroid nodules
    • Tongue tie
    • Recurrent or chronic tonsillitis
    • Salivary gland masses
    • Neck masses
    • Drooping eyelids
    • Forehead wrinkles

Contact Us

Location: Building 257, Second Floor, Surgical Subspecialties area

Hours: 7:30 a.m. to 4:30 p.m.

Telephone:

  • Clinic: 757-225-0743, DSN: 575-0743
  • Referral Management Center: 757-764-9999

Fax: 757-764-2406

Don't forget to keep your family's information up to date in DEERS!