Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Behavioral Health Optimization Program

The Behavioral Health Optimization Program, or BHOP, is a service within the Operational Medicine clinic designed to optimize overall health. The program is available to active duty personnel only. In the event of an emergency or crisis, please contact the emergency room at 757-764-6800 or call 911. You may also call a chaplain at 757-764-7847, Military One Source at 1-800-342-9647, or the Crisis Hotline at 1-800-273-TALK.

Contact Us

Phone

757-225-2500
Appointment line 866-645-4584

Hours

Monday - Friday
8 a.m. to 4 p.m.

Location

Operational Medicine Clinic, Building 257, First Floor
Don't forget to keep your family's information up to date in DEERS!