Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Audiology

Audiology is an Active Duty only clinic with limited appointment availability.
 
We provide the following services:
  • Hearing / immittance testing
  • Tinnitus evaluations and management
  • Hearing aid selection, fitting and programming
  • Vestibular / balance assessments
  • Earmold impressions for custom hearing protection
  • Auditory brainstem response testing
  • Bone anchored hearing aid testing and programming

Contact Us

Phone

757-225-7630
Hampton Roads Appointment Center: 1-866 645-4584

Hours

Monday - Friday
8 a.m. to 4:30 p.m.

Location

First floor, located in Flight Medicine Clinic

Don't forget to keep your family's information up to date in DEERS!